Please take care of your LuLaRoe so it lasts you as long as possible.  Almost all of their garments have a percentage of Spandex, and heat is the killer of Spandex.  Be sure to wash in cool water on a delicate cycle, and either hang or delicate cycle to dry.  Special Care should be taken for anything Lace or Chiffon (putting them into a laundry bag before putting them into the washing machine is a great option).  Dark Denim Washes can be washed alone with a 1/4 cup of vinegar to color stay the fabric the first time they are laundered.  Please read the tags just in case it is different!  Shop Jocelyn can not be responsible for damaged clothing due to improper washing/care.

​I allow exchanges within 14 days.  All exchanges must be returned to me exactly how you received them – tags on and free from all smells and PET HAIR.  Exchanges will be made should there be a defective product received even though I do my best to inspect each piece I send out. Please notify me within 5 days of receiving the product of any noticeable defects. Items must be unworn, unwashed, with tags attached in order to be considered defective. An exchange will be made or store credit for funds paid will be issued to you.

*** ALL CLEARANCE ITEMS ARE FINAL SALE ***

Exchange Shipping is the responsibility of the purchaser.  I can provide you with a Return Address Label so you can return a package back to me and receive my savings level at Canada Post.  I will deduct the amount of your shipping label from your return credit.  Message me for more details.

I offer personalized styling consultations through phone and video calls. You can reach out to me via email or social media messaging to schedule a session tailored to your unique style and preferences.

While we don't have specific information on LuLaRoe's sustainability practices, our boutique is committed to providing high-quality, stylish, and comfortable clothing options. We encourage customers to reach out with any concerns or questions about our sustainability initiatives or responsible manufacturing processes.

We provide detailed sizing guides on our website to help you find the perfect fit. Additionally, you can always reach out for personalized sizing assistance or schedule a styling consultation for expert guidance.

I ship using Canada Post Expedited Parcel and Lettermail.

I allow customers to Hold Shipping on PAID items to be combined with additional purchases before shipment. Just let me know upon checkout if you wish to ship right away or hold shipping for now.

​Shipping Rates are as follows:

​Local/Winnipeg    I try my best to make arrangements with anyone local to me – whether that means pickup from me, meet up somewhere, or drop off at your home.  You must message me to schedule this service please.

Lettermail   $6   (One SMALL item only.  It must fit a 10” x 15” x 0.75” envelope)

Manitoba and Saskatchewan

Small Package  (Approx. 1 to 2 items)      $15

Large Package  (Approx. 3+ items)           $17

Alberta, British Columbia, Ontario and Quebec

Small Package  (Approx. 1 to 2 items)      $16

Large Package  (Approx. 3+ items)           $18

Remainder of Canada

Small Package  (Approx. 1 to 2 items)    $19

Large Package  (Approx. 3+ items)         $21

Free Shipping

I offer a Free Shipping Option on any purchase over $299 (Regular Priced Items Only, before Taxes). This purchase must be on ONE Invoice, you cannot combine invoices to get free shipping.

** I have final discretion on shipping rates.  I may be able to ship 3 or 4 items as a Small Package or only one single large item as a Large Package.  I always give you the best rate I possibly can.  **